Lehrstuhl für Wirtschaftsinformatik, insbesondere im Dienstleistungsbereich

A Conceptual Framework of Service Innovation and Its Implications for Future Research (2012) Schwarz S, Durst C, Bodendorf F Conference contribution, Conference Contribution Monitoring Opinions in Online Forums – A Case Study from the Sports Industry (2012) Kaiser C, Bodendorf F Journal article Mining Consumer Dialog in Online Forums (2012) Kaiser C, Bodendorf F Journal article ProcessWiki: A Contribution for Bridging the Last Mile Problem in Automotive Retail (2012) Kurz M, Huber S, Hilgarth B Conference contribution, Conference Contribution A Framework For Selecting Idea Evaluation Methods In Innovation Management (2012) Bodendorf F, Schwarz S, Huber S Conference contribution Customer Tracking and Tracing Data as a Basis for Service Innovations at the Point of Sale (2012) Kröckel J, Bodendorf F Conference contribution, Conference Contribution Kooperationsdilemma in der Zukunftsforschung: Ein IT-basierter Lösungsansatz der Bundeswehr (2012) Durst C, Kolonko T, Durst M Conference contribution, Conference Contribution IT-basiertes Transparenzmanagement für die Analyse von Geschäftsprozessen (2012) Lederer M, Schott P Other publication type E-Based Market Intelligence: Ein Managementinformationssystem zum Markt für energieeffizientes Bauen (2012) Kaiser I Authored book Service Innovation – Research Perspective and Future Roadmap (2012) Schwarz S, Durst C, Bodendorf F Other publication type