Lehrstuhl für Wirtschaftsinformatik, insbesondere im Dienstleistungsbereich

Applying BPM 2.0 in IT centric environments (2010) Billing G, Kurz M, Hettling K, von Jouanne-Diedrich H Conference contribution, Conference Contribution Forschungsmethoden in der Wirtschaftsinformatik (2010) Löffler C, Hofmann J, Bodendorf F Other publication type New Innovation: Mobile loyalty in higher education (2010) Warden SC, Löffler C, Chichava H Conference contribution, Original article Process based e-service logistics for case management networks (2010) Purucker J, Seitz M, Bodendorf F Conference contribution, Original article Meinungsanalyse in Onlinenetzwerken mittels Schwarmintelligenz (2010) Kaiser C, Kröckel J Journal article Detecting Opinion Leaders and Trends in Online Communities (2010) Bodendorf F, Kaiser C Conference contribution, Original article Assisting the Discovery and Reuse of Document-based Knowledge using Semantic Metadata (2010) Brügmann H Conference contribution, Conference Contribution BPM 2.0: Kollaborative Gestaltung von Geschäftsprozessen (2010) Kurz M Conference contribution, Conference Contribution Mobile Loyalty Services - a Retailer and Consumer Survey (2010) Löffler C, Bodendorf F Conference contribution, Conference Contribution Grundzüge der Wirtschaftsinformatik (2010) Mertens P, Bodendorf F, König W, Picot A, Schumann M, Hess T Authored book, Textbook