Knowledge Transfer Experiences of Inpatriates in Multinational Companies - A Cognitive Dissonance Perspective
Schuster T, Bernhard T, Jack A (2019)
Publication Language: English
Publication Type: Book chapter / Article in edited volumes
Publication year: 2019
Publisher: Nova Science Publishers, Inc.
Edited Volumes: Expatriates: Perspectives and Challenges of the 21st Century
Series: Social Issues, Justice and Status
City/Town: New York
Pages Range: 1-53
ISBN: 978-1-53614-785-8
Abstract
Inpatriates have become important means of knowledge transfer within multinational companies. Delegating foreign managers to the domestic management team enables MNCs to secure their long-term survival. But how can these employees be motivated to share their knowledge? In this exploratory study, we attempt to extract more information about knowledge transfer processes and inpatriates’ behavioral patterns. To provide a rich understanding of these processes from the inpatriates’ perspective, critical incidents reported by 22 inpatriates were content-analyzed. Using cognitive dissonance theory as theoretical framework, this study provides new insights about behavioral processes of inpatriates during their knowledge transfer experiences. The interview analysis reveals, for example, that inpatriates frequently exhibit dysfunctional behavior when they experience cognitive dissonance. Based on the results from this analysis, we deduce meaningful practical and theoretical implications for human resource departments and highlight directions for future research.
Authors with CRIS profile
Tassilo Schuster
Theresa Bernhard Lehrstuhl für Betriebswirtschaftslehre, insbesondere Internationales Management
Theresa Bernhard Lehrstuhl für Betriebswirtschaftslehre, insbesondere Internationales Management
Involved external institutions
Germany (DE)How to cite
APA:
Schuster, T., Bernhard, T., & Jack, A. (2019). Knowledge Transfer Experiences of Inpatriates in Multinational Companies - A Cognitive Dissonance Perspective. In Craig Hale (Eds.), Expatriates: Perspectives and Challenges of the 21st Century. (pp. 1-53). New York: Nova Science Publishers, Inc..
MLA:
Schuster, Tassilo, Theresa Bernhard, and A. Jack. "Knowledge Transfer Experiences of Inpatriates in Multinational Companies - A Cognitive Dissonance Perspective." Expatriates: Perspectives and Challenges of the 21st Century. Ed. Craig Hale, New York: Nova Science Publishers, Inc., 2019. 1-53.
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