Clustering perceived user experience in manual machine operation: an explorative pilot study

van Remmen JS, Spelly G, Wartzack S, Miehling J (2026)


Publication Language: English

Publication Type: Journal article

Publication year: 2026

Journal

Book Volume: 6

Pages Range: 2681-2690

DOI: 10.1017/pds.2026.10626

Abstract

The aim of this exploratory pilot study is to examine the subjective user experience of operating a pillar drilling machine and a minting machine. Clustering show three recurring perception profiles: predominantly positive, negative/demanding, and mixed. Operator posture strongly influences experience, while individual factors such as gender are less predictive. Ground-level, medium-reach positions get the most favourable ratings. The findings provide a first basis for extending behaviour cards with perception-based “experience cards” to support user-centred ergonomic design.

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How to cite

APA:

van Remmen, J.S., Spelly, G., Wartzack, S., & Miehling, J. (2026). Clustering perceived user experience in manual machine operation: an explorative pilot study. Proceedings of the Design Society, 6, 2681-2690. https://doi.org/10.1017/pds.2026.10626

MLA:

van Remmen, Judith Sophie, et al. "Clustering perceived user experience in manual machine operation: an explorative pilot study." Proceedings of the Design Society 6 (2026): 2681-2690.

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