Chair of Information Systems I, Innovation and Value Creation

Orchestrating human-AI hybrids: Agency formation and re-configuration through conversational AI agents in physical service environments (2026) Wilga M, Zaki M, Lugmair N, Roth A Journal article The future of digitally enabled circular strategies in manufacturing: A Delphi study (2026) Ries L, Layrisse F, Pompe J, Lugmair N, Kurtz J Journal article Promoting AI Ecosystem by Design (2026) Kirschbaum J Thesis Living labs: a systematic review of success parameters and outcomes (2026) Müller JM Journal article Enable and orchestrate—How keystone actors shape institutions for smart service innovation in ecosystems (2025) Lugmair N, Posselt T, Kurtz J, Ries L, Roth A Journal article Continuous value shaping: A boundary concept for innovating service innovation approaches (2025) Böhmann T, Roth A, Satzger G, Benz C, Beverungen D, Boes A, Breidbach C, et al. Journal article Characterizing Value Co-Creation With AI-Enabled Non-Human Agents From The Perspective of Well-Being (2025) Wilga M, Lugmair N, Schymanietz M, Roth A Journal article Developing industrial smart product-service systems: Opportunities and challenges for manufacturing firms (2025) Koustas SG, Oks SJ, Möslein K Journal article Participation and (A)synchronicity (2025) Bella N, Gamradt J, Staples R, Widuckel W, Wilga M, Whittall M Authored book Explaining the Adoption of People Analytics in European Companies: An Extension of the Technology-Organization-Environment Framework (2025) Biba S, Brechtelsbauer B, Laumer S Conference contribution, Conference Contribution